Ottorita was established in 2014. It was a response to the need of companies establishing and operating contact centers, on all scales.
Our vision deems the Company’s contact center as a core executive arm as well as a strategic arm, both essential to any company.
Our services provide the professional response necessary for several needs – growing awareness to the importance of the system conducting communication with the company’s customers, as well as increasing recognition of its development and nurturing.
Whether it is in the field of services, sales, preservation, support or otherwise.
We offer the entire knowledge and expertise necessary for contact center development adapted to the spirit of the organization and responding to its business needs.
We use the skills and tools derived from the contact center management theory, through methods and language appropriate to the nature of the operations of each and every contact center.
Institution, professionalization and establishment of the extensive body of knowledge in the contact center world in Israel, while promoting all of those engaged in this field; on the professional level, on the inter-organizational level and on the level of the occupation’s prestige.